Mastermind Community Support Status

Summary of posts/comments requiring response
Showing:
Support Queue
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Comments Needing Reply
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By Space
Performance breakdown per space
Analytics
Charts, trends, and response metrics
Spaces Needing Attention
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How to Use
1 Check the Support Queue for posts needing reply
2 Review Comments Needing Reply where members are waiting for follow-up
3 Click a post to expand it and review the full thread
4 Use By Space for per-space performance metrics

Mastermind Community Support Status

Summary of posts/comments requiring response
Showing:
Posts where no team member has replied yet
Sort:
Space:
Posts 0 posts

Posts by Space

Showing:

Analytics

Showing:
Response Time Distribution
Coverage Gaps by Hour (UTC)
User Post Volume & Response Rate
Team Content Engagement
Rolling 7-Day Avg Response Time
Monthly Growth by Space

Team Performance

Admin Only

Overrides

Admin Only
Override History 0

Data Exports

Admin Only
Export Options
All Posts (CSV)
Export all unanswered posts with metadata
Full Data (JSON)
Complete dashboard data including stats
Team Metrics (CSV)
Support team response statistics
Space Analytics (CSV)
Per-space activity breakdown
Downloads an Excel workbook with 4 sheets: Overview, Team, Spaces, Unanswered Posts